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Frequently asked questions

Merops is a powerful AI tool designed for editors and publishers. It automatically corrects and standardizes documents — including references, headings, tables, and front matter — to match your required editorial style or house style guidelines.

For example, Merops can:

  • Convert between numerical and author–date references
  • Cross-check and format table, figure, and equation citations
  • Standardize spelling, capitalization, formatting, punctuation, and sorting
  • Automatically detect the document style and make it consistent

Merops applies thousands of editorial rules and is fully customizable. For more examples, see Automatic editing.

When you’re copy editing, you’re often forced to choose between speed and quality. Either you painstakingly check every detail and manually verify each reference online, or you cut corners and risk leaving errors behind.

Merops removes that trade-off. By automating the most tedious parts of copy editing, Merops helps you produce structured, accurate documents faster, and to a higher standard.

If you’re an editor… Boost your income by getting more done in less time, all while keeping your standards high.

If you’re an editorial service provider… Deliver high-quality edits, with shorter turnaround times. Help clients catch missing or incomplete content earlier in the process.

If you’re a publisher… Streamline your workflow, reduce time to publication, and stay competitive – all while upholding professional editorial standards.

Merops starts at just £29.99 per month. For full details or to select a plan, visit the Merops pricing page.

Merops uses a custom-built system that uses pattern analysis and massive dictionaries to understand the structure and details of academic documents. It then uses that structure to apply rule-based corrections with a high degree of precision. Every change is tracked, so users can review and verify edits with confidence.

Merops is not a generative AI like ChatGPT – it doesn’t invent things or make assumptions. Instead, it follows established editorial standards and consults trusted databases like PubMed and Crossref. If any detail is uncertain, Merops flags it with a clear comment rather than making a guess.

Merops processes documents at about 75 words per second. That’s under a minute for a typical 4000-word journal article!

You can explore the subscription options on our Merops plans page. The best choice depends on how many words you expect to process each month. As a rough guide, a typical journal article is around 3000–7000 words. Most freelance editors will find Basic or Plus suits their needs, while publishers and editing companies may want Pro, Business, or Enterprise.

If you’re not sure, we suggest starting with Basic or Plus. Both include a free trial, and you can upgrade later if needed.

There’s no long-term commitment – you can switch plans or cancel whenever you like.

No, Merops uses features of Microsoft Word (tracked changes, comments, and paragraph and character styles) to edit a document, so the output document can be read without Merops being installed. However, for quality control, we recommend having Merops installed so you can use the built-in reviewing tools.

Merops Desktop is used for processing documents and customizing editing, and this requires Microsoft Windows. Output documents can be viewed and edited on any device/app able to open Microsoft Word documents.

We have a number of customers who primarily use Macs, but do all their set-up and initial processing on a single Windows device (or using a virtualizer like Parallels).

NB. Documents can also be processed automatically using the Merops API. For more information, contact us.

Yes! With the Merops API, you can process documents from any server, without installing Merops Desktop. To request the Merops API documentation, contact us.

Merops uses pattern recognition, so depending on how much intervention you require from Merops, you may need to review output documents. Merops comes with a number of tools to make undoing specific changes quick and easy. You can help us improve Merops by giving us feedback.

Every rule that Merops applies is customizable using a Standard Set, for more information click here.

If you’re an existing customer, please contact us for a password.

If you’re not yet a subscriber, you’ll need to sign up before you can download Merops and start processing documents.

There’s no commitment with a Merops subscription. You can cancel or resume whenever it suits you.

To cancel, go to your Settings page and click Cancel subscription, then follow the on-screen instructions.

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If everything looks correct, the quickest way to resolve the issue is to reach out to your bank for clarification or try using a different card or payment method.

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